Warranty

 

CWUSA offers a one year workmanship warranty.  

Warranty Policies: CWUSA wheels come with a 1 year warranty from the date of purchase. See details below:


1. SPOKES: CWUSA will replace all broken spokes regardless of the cause.


2. LABOR: CWUSA will cover all wheel related labor i.e. wheel re builds and truing.


3. MANUFACTURER WARRANTY: CWUSA will facilitate the manufacturer's warranty, if the manufacturer deems the product unwarrantable. Manufacturer's warranty is only good as long as the manufacturer is in business.

4. RETURN: Wheels MUST be in original condition and original packaging.  5% restocking fee will apply

5. SHIPPING: The customer is responsible for shipping to and from CWUSA.
 

For CWUSA Carbon Rims

 Free from manufacturing defects for a period of 5 years after original date of           purchase.

This warranty only applies to the original owner and is not transferable.

Valid proof of purchase, pictures of the defect and the product serial number is required for a warranty claim.

Please retain your proof of purchase for any future warranty claims.

This warranty does not cover: 

1. Normal wear and tear; 

2. Any damage caused by accident, misuse, neglect, abuse, or any other fractious reasons; 

3. Improper assembly, maintenance, or maintenance by an unauthorized technician.

  • Lifetime crash replacement.  Wheel build $245.00 if rebuilt by CWUSA. (Labor, rim and nipples included)  $195.00 if rebuilt at your LBS (Labor and nipples not included)
CWUSA honors and will facilitate all manufacturers warranties.  Customer is responsible for shipping charges to and from CWUSA